Our Service Agreement

How You Can Use Our Platform

Reverie Cosmetics provides this website as your guide to beauty. Please enjoy browsing, exploring, and shopping responsibly — without misuse, unlawful access, or copying of our content.

We reserve the right to restrict access to our website at our discretion.

Orders and Billing Details

Orders are subject to availability and confirmed upon successful payment. Prices are listed in INR and include applicable taxes and shipping fees, though corrections may be made in case of errors. Payments are processed securely, and incorrect details may lead to cancellation. Once confirmed, orders cannot be modified, but support is available for assistance.

Order Shipping Details

We deliver orders securely, with costs and times depending on your location and chosen shipping method. Estimates are shown at checkout but may vary due to external factors. Please ensure the correct address is provided; lost or damaged shipments are handled per our delivery policy.

Exchange and Refunds

We want you to love your Reverie Cosmetics products, but if you’re unsatisfied, eligible returns are accepted within 14 days for unopened items. Refunds are processed within 7–10 business days once approved. Return shipping costs apply unless the item is defective or incorrect. Defective or wrong products qualify for full refunds or replacements through our support team.

Ownership of Content

All website content, including text, logos, and product designs, is owned by Reverie Cosmetics and protected under intellectual property laws. Our trademarks, including the brand name and logo, are proprietary rights. You may not copy, modify, or distribute any content without prior permission. Unauthorized use may lead to legal action to safeguard our rights. We grant you only a limited license to access the website for personal, non-commercial use.

Our Liability Policy

Reverie Cosmetics aims to provide accurate information and reliable services, but we are not liable for issues beyond our control. We are not responsible for errors in website content, product descriptions, or third-party actions like courier delays. Liability for any damages is limited to the amount paid for your order. All products are for cosmetic use only and should be used as directed.

Law That Governs

These Terms and Conditions are governed by the laws of India, with disputes resolved in the courts of Mumbai, Maharashtra. You agree to submit to the jurisdiction of Mumbai courts, and arbitration may apply where relevant. These terms comply with Indian consumer protection laws. If any part is unenforceable, the remaining provisions will remain in effect.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Reverie Cosmetics operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at reveriecosmetics@gmail.com.